FAQ

: : Billing Inquiries : What if I'm late paying my bill or don't pay my bill?

Question:	What if I'm late paying my bill or don't pay my bill?
Answer:	If you do not contact us or reply to our collection efforts, your account will be suspended upon expiration. After 30 days of suspension, your account will be removed immediately without prior notification and without any refunds. In the event that the Subscriber wants to restore a suspended account due to expiration, late payment, NSF, chargeback, or poor credit history, there will be a minimum Canadian $15.00-50.00 service restoration charge on top of any chargeback fees, owing balances and interests. We have a very strict payment policy, however if you need an extension and you have a good credit history with us, we will be happy to work with you from time to time.
last updated Jun.19.2008
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