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FAQ all FAQ for this program Search
: : Technical Support & Troubleshooting : I have problems with uploading Print
Question:I have problems with uploading and I am sure my FTP hostname, username and password are correct.
Answer:To diagnostic your uploading problem, try to download a copy of CuteFTP (as it works better) at http://www.cuteftp.com and see if it would resolve the problem.

On the other hand, your ISP or your router/firewall is blocking TCP port 21. For FTP, TCP port 20 and 21 must open so that FTP traffic can go through.

You can try to play around the "Connection Type" setting in your FTP program. In particular you should try to switch to "PASV" or "Passive FTP" under Connection Type in your FTP program and see if it helps. In most cases, switching from PORT to PASV will solve the problem fully.
last updated Mar.1.2005
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