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: : Technical Support & Troubleshooting : Why can't I view/FTP my website on my Internet browser? Print
Question:Why can't I view/FTP my website on my Internet browser?
Answer:The most common reasons why you cannot see your website are:

[*] You did not point your DNS to our nameserver settings.

[*] You have just changed your DNS (still within the 48-72 hours range). It takes time for the global Internet to recognize your DNS change.

[*] You did not name your first page as index.htm or index.html.

[*] You uploaded the content outside the correct directory. Make sure all files are resided within the created directory (yourdomain.com/www/) to be viewable via the Internet.

[*] You are using a different case (i.e. uppercase or lowercase) when accessing your files. If you are trying to access a file located at "image.gif", and in fact, it is actually named "image/Image.GIF" on your Web server, then the image will not load properly.

[*] Your computer/IE program/your ISP may have cached the old copy of your site. Please free out the cache if possible.

[*] Your domain name has been expired.
last updated Sep.10.2003
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